Yu introduction, October 3, 2009, In the mall bought a Toshiba Refrigerator , Model for the BCD-295WTA, original price 10,900 yuan, after the discount price of 7,880 yuan. On October 10 that year the other home delivery. By the end of December, Yu found that the refrigerator's fresh cabinet there many "sweat" over time "sweat" ice and water seepage. By the newspaper involved in supervision, plant Fangdong Zhi has been handled return machines to customers Recently, who lives in Nanjing, the Ming Road Xiaguang Qinhuai District Area of Yu reflected in his family to purchase more than three months of the refrigerator, I do not know how large because even in the winter keep "sweat." Yu introduction, October 3, 2009, at the mall bought a Toshiba refrigerator, model for the BCD-295WTA, original price 10,900 yuan, after the discount price of 7,880 yuan. The other on October 10 that year delivered to your door. By the end of December, Yu found that the refrigerator's fresh cabinet there many "sweat" over time "sweat" ice and water seepage. Yu sale to Toshiba to reflect this country, no other answer. Next day he again call each other, then calls the staff said the matter had been lined up, things are resolved one by one, the rush? Store customer service after the intervention, the Toshiba camp-site inspection Yang Master. After reading the other side said, asked, and this phenomenon is normal. Yu said that if this issue been normal, he decided to buy the same brand of refrigerator do testing, if the two are "sweating" even if, otherwise, Toshiba to compensate their losses. 2010 1 14, Toshiba also sent home one week surname maintenance staff. Zhou said he had not encountered the problem, then photographed. 1 19 JUNE AM reporter called Toshiba refrigerator Nanjing sale Service Department, answered the phone Miss Gu said not a problem more than the refrigerator, but not a failure. In response, Toshiba Nanjing Office Miss Liao explained that they had refle cted the situation under Mr. Yu is suspected of keeping the refrigerator cabinet in the ice box leaks caused by Yu tests after excluding the problem. In order to identify some reasons, do they send home photos and send pictures to Toshiba refrigerator manufacturing plant, according to photos of other saying that is the spread of air-conditioners freezer refrigerator ice caused water seepage. At present, Nanjing do is wait for the factory sent by Fitting . "I spent nearly 8,000 yuan to buy is high quality product, not just arrived on the start Service . "Yu urged back machine. 1 afternoon of 19 , Toshiba Management Center of Nanjing ice washing sent by fax to the newspaper said, for the East Guardian supervision of their products. Following subsequent consultations, the company has agreed to go through withdrawal for the user machine. Yesterday afternoon, Mr Yu contact the reporter, saying the matter has been resolved smoothly.
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